Registering a Power of Attorney

[Guest]

From reading other posts, it looks like individuals who are going through some personal challenges are having issues registering a Power of Attorney when they are calling the contact centre. I am now one of those individuals. 
Are there any moderators out there who could assist me?

[Lee_R]

Hi there, thanks for reaching out and welcome to our community.

Sorry to hear that you've been unable to register a power of attorney onto a Virgin Media account. I'd like to help you with this. I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

Regards

Lee_R

[Guest]

Hi - thanks for reaching out @Lee_R but I have yet to receive a private message. 

[John_GS]

Hi @Guest 

Very sorry. We'll send you a PM now.