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Recently out of work and cant afford to make the payment

mannap36
Joining in

on ‎07-03-2024 05:22

Hey,

I was just wondering does anyone know when they tend to disconnect the services until payment it was due yesterday. I've spoken to them and told them I can make the payment next month along with the bill due that month too but will they suspend my services in the mean time?

Thanks

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Cardiffman282
Knows their stuff

on ‎07-03-2024 07:17

The VM forum team will advise. 

Also see https://www.virginmedia.com/broadband/low-income-families 

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).
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