cancel
Showing results for 
Search instead for 
Did you mean: 

Reactivation of Services

Meh23
Joining in

Forgot to change my bank account info with VM which I totally get is my fault. Services restricted due to unpaid bill. Again my fault. 

Paid balance today & it said services would reactivate within 10 mins. Thought great. It’s been over an hour and still not reactivated. Bit of false advertising there Virgin!! 

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @Meh23 

Thanks for posting and welcome to the community. Sorry to hear of this dispute.

I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill