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Re-contracting

Bizmuth
Tuning in

Virgin pricing is screwy. My contract went up from £80 to £118 a month so it was time to negotiate. Online, they offered me a deal of £94. I wanted to upgrade to 1gig broadband as I’m sick of the old Hub3 being useless. I phoned them up and was offered a full package including sky sports and movies for £80. I said I didn’t want all the extras, just the standard package. 
the price went UP to £110! 
it is actually £40 cheaper to get all the Sky extras. Go figure. 

 

[MOD EDIT: Post split to create own thread]

2 REPLIES 2

jpeg1
Alessandro Volta

Only in your case. Another caller would very likely get another offer.

If you do accept an offer, be very careful to get it in writing and check that's what you actually have. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

japitts
Very Insightful Person
Very Insightful Person

@Bizmuth wrote:

My contract went up from £80 to £118 a month so it was time to negotiate.


Was your contract price increasing? Or were time-limited discounts expiring? I suspect the latter.


@Bizmuth wrote:

I was offered a full package including sky sports and movies for £80. I said I didn’t want all the extras, just the standard package. 
the price went UP to £110! 
it is actually £40 cheaper to get all the Sky extras. Go figure. 


That's multibuy discounting in action, it's quite common for landline & mobile telephony to attract generous bundle discounts, such that it's cheaper to have a "with" bundle than "without".

If this applies to Sky Premiums, then I'd personally say "thankyou very much for the price" and accept whatever extra freebies are thrown in. Does it hurt to have those extra channels?

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