Upgrade Order not Processed

[jonathan86]

Hi,  I have the same issue.  I have went online to upgrade my package got nowhere with live chat and on the phone.  I have upgraded to the 1gig for 38 per month but I have received order confirmation which I have taken a screenshot but no email confirmation can this also be honoured and looked into 

[John_GS]

Hi @jonathan86 

Thanks for posting and welcome to the community. Please do make your own thread moving forwards 🙂 simply to avoid missing work and we've moved it today for you :).

I have checked and there is an update on the order made so I shall send you a PM now to go through with you.

Best wishes