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Price Increase Beyond My Means

MrGiles22
Dialled in

Received an email the other day about my discount coming to an end soon and revealing the price increase. It was way beyond my current means so I am wondering whether just to cancel TV but keep Virgin Broadband and Landline. I am also wondering if Virgin offer pensioner packages at reasonable cost since I am 77 years old. Anyone know? 

14 REPLIES 14

Cardiffman282
Problem sorter

Maybe go back to Sky to see what it can do to match your current package https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Whopping-Price-Increase-from-Septem...

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Vodafone 900 mb for £31 a month

best they could do for 1 gig broadband only was £ 41 a month 

my current package, 125mb broadband, lowest tv package and free weekend calls, upgrading that to 1 gig speed, that would be £48 a month 

i dont need tv, i dont need free weekend calls on my landline, have a sky mobile contract with unlimited minutes ,text messages and 100mb data for £2 a month 

virgin media prices not competitive

Martin_N
Forum Team
Forum Team

Hi MrGiles22,

Thank you for your post. 

We can certainly take a look on the account to see what is available. 

I will private message you now to confirm your details. 

^Martin

MrGiles22
Dialled in

Hello after some thought I have decided to stay with Virgin, but will be cancelling Sky Sports, Sky Cinema and TNT Sports and will ask for a smaller TV Pack but keep the Broadband and Landline. After the discount period ends, the monthly fee goes through the roof well beyond my means and I am a State Pensioner. Anyone know what the monthly fee will be or thereabouts? I am hoping to reduce the bill by around £40 a month. I am hoping when I phone the services during the week I can get through easily and get sorted. 

Hi @MrGiles22 

It's great to hear you will be staying with us. 

If you give our Retentions team a call on 0345 454 1111, they will be more than happy to go through offers with you 🙂

Ayisha_B
Forum Team

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