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Positive Experience This Morning

labodd
Joining in

My M125 broadband contract is up at the end of September & was going from £29 to £44.

I called them, and after going through the automated stuff, the phone was answered in 1 ring.

Long story short, he instantly offered me the same deal for £19 and he didn't try & sell me any other upgrades or packages.

He says there's some great retention deals at the moment, so if your contract is due to end soon then give them a ring and you might be surprised.

3 REPLIES 3

Cardiffman282
Problem sorter

Thanks for sharing. 

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HavencroftKev
Fibre optic

Good news, I'm pleased. Just make sure the contract prices matches the price you discussed 👍

goslow
Alessandro Volta

Identical message posted in two different forums under two different user names

https://community.virginmedia.com/t5/QuickStart-set-up-and/Positive-Experience-This-Morning/td-p/555...