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Page hangs on logging in cant access account

Successsoul90
Joining in

Hi @Sabrina_B

Please can you resolve this issue for me. I’m trying to login my virgin media account but it keeps saying logging in and don’t redirect me. 

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2 REPLIES 2

polly43
Up to speed

Sounds like part of the same problem we've all experienced lately.  Don't do anything in haste like trying to reset anything.  Leave it a day and try again. 

Sabrina_B
Forum Team
Forum Team

Hi @Successsoul90 👋.

Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues that you are having with you online account. Since your post, is the issue still ongoing, or has the issue since been resolved? 

Please let us know. 

Sabrina