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ntruby's avatar
ntruby
Dialled in
2 years ago
Solved

Package renewal issue

My package was about to expire a couple of months ago, so I renewed for another 18 months.   But I still getting emails saying "Your Package has Expired", and I am also greeted with that message when...
  • John_GS's avatar
    John_GS
    2 years ago

    Hi ntruby 

    Thanks for joining me on PM and allowing me to assist with this.

    Please do pop back to the community if you ever need further assistance.

    Best wishes.

ntruby's avatar
ntruby
Dialled in
2 years ago

HI @Ashleigh_C

Truthfully I can't remember.  But I suspect online; the email confirming the new contract came through from webteam at virginmedia.com on 18th Sept.   If I'd have done it by 'phone I'd have asked about upgrading the speed and would now know what the cost would be.

Thanks
N

 

John_GS's avatar
John_GS
Icon for Forum Team rankForum Team
2 years ago

Hi ntruby 

Thanks for joining me on PM and allowing me to assist with this.

Please do pop back to the community if you ever need further assistance.

Best wishes.