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Overcharged on contract

LB_2022
On our wavelength

Good morning everyone, 

Quick question (hopefully)

My contract is £52 pcm yet each month I’m charged £56.57. I know it’s only a few pounds but I’m wondering why if my contact is a flat £52?

Anyone else had this?
LB 🙂

3 REPLIES 3

newapollo
Very Insightful Person
Very Insightful Person

Possibly related to the annual increase that's applied each April. 

See https://www.virginmedia.com/help/prices 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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japitts
Very Insightful Person
Very Insightful Person

Does the package price on your monthly bill match what you'd expect? Including an allowance for the annual price increase mentioned in the previous post.

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Ayisha_B
Forum Team
Forum Team

Hi @LB_2022 👋

Welcome to our Community Forums and thanks for your post. 

Sorry for any confusion caused with your bill.

It does sound like it's related to the annual increase but I'll pop you a PM 📩 so we can double check everything is in order 🙂

Speak soon!

Ayisha_B
Forum Team

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