cancel
Showing results for 
Search instead for 
Did you mean: 

Online broadband speed increase

Tobydog
Joining in

Hi All I was recently sent an offer to upgrade my M350 (volt boosted to M500) to 1gb, + new hub 5 for £3.99 per month so I jumped at the chance, I placed the order online on the 1st November and received a new contract showing the speed increase and new charges, and so far I have heard nothing,  called support and they couldn't see any new order on my account, am I being to eger or should I raise this with customer service, and confirm if my order was processed

1 REPLY 1

Tom_W1
Forum Team
Forum Team

Hi @Tobydog thanks for your post although we're sorry to hear of your concerns raised.

Please allow me to send you a PM so I can investigate this further for you, please expect the PM to arrive shortly and respond directly when you can!
Many thanks

Tom_W