No welcome email
Hi
I got connected on the 3rd of April, 2024.
I want to create an account online, but I need my account number.
Would you mind sending me the welcome email with my account details?
Thanks
Forum Discussion
Hi nwaozuzu,
Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to see you haven't received a welcome email meaning you cannot set up an Online Account, so I can help please look out for the white envelope to join a private chat where I can help further.
Regards
Paul.
