No broadband no account details

[ianiffy2301]

My name is Ian featherstone I had a engineer come to install my broadband I tool a day off to be there and when he got there within 5 minutes he said he could not do it and left I have not been contacted in a way about since I need to know what is going on please help someone 

[Beth_G]

Hi Ian

Welcome to the Community Forums, thank you for your first post.

We're really sorry to hear that the engineer was unable to complete your installation during your visit. This will possibly be down to construction issues in the area.

I've dropped you a message so I can take your details and look into why the appointment couldn't go ahead and get a clompaint raised for you.