No account number or area code

[CK13]

Hi

I have not received any correspondence with my account number or area code and am therefore unable to log into my virgin media. Broadband was installed on Thursday 27th June.

[Daniel_Et]

Hi @CK13 👋 Thank you for your post and welcome to the Virgin Media Community 😀

Advice on where to find your account number and area reference can be found in this article here. Please refer to the FAQs section. 

In the event that none of the options apply, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel