New Package - cant find out o2 details

[meadschelt1]

Hi,

Looking for a bit of advice of where to find out information.  As I was reaching end of current contract I went through chat and have signed up to a new contract - Volt Maxit?.  Both old and new package is split between a Virgin Media charge and O2 sim card charge.  I haven't seen any confirmation of whether I shall retain the existing O2 sim, and O2 site still shows existing (significantly higher) O2 billing information.  Is there any way I can confirm that the O2 bit is unchanged (ie, I don't end up paying for two sims) and that the new pricing is in place for the O2 element?

Thanks for any help,

[Zoie_P]

Hi @meadschelt1,

Thank you for your post and I am sorry for any confusion on this. I would advise reaching out to our O2 team for info on your O2 account you can reach them here

If you need anything else or further help please let us know.
Thanks,
Zoie