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Netflix subscription though VM cancelled

AndrewWoods
Joining in

on ‎06-07-2024 10:07

Received an email from Netflix saying VM advise could not bill through VM account and Netflix cancelled. BUT I am still being billed by VM for Netflix. I want my access back. How? Called 150 but complete watse of time.

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Ashleigh_C
Forum Team
Forum Team

on ‎06-07-2024 12:47

Hi there @AndrewWoods 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have faced this issue with Netflix. I'll be happy to take a look into this with you via a private message. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
 

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