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Netflex Subscription Scam

Joining in

I have been charged again for the NETFLEX services which I have never subscribed. I dont know the email address which shows up on the website. Its just a random email address with random letters. I did complaint to virgin media over the phone before and after been charged twice they deleted the service but never give me any refund. And now it happen again! I don't know what to do. Its shame that being 10 years with virgin media I am thinking of cancelling virgin media as I knew they don't have any solution or they might not intereted to help.  


Super solver

If you do a search on the forum for Netflix you will see lots of similar posts related to scam subscriptions. 

The VM forum team should hopefully be able to help you. 

Cancel VM here
Complain to VM
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

Forum Team
Forum Team

Hi there @waqarlbutt 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have faced this issue with an unexpected Netflix account, I'd be more than happy to take a look into this for you via a private message.

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.