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Need help finding contract end date

TMinfidel
Tuning in

Hi,

 

What with April price rises and discounts ending my bill has gone up twice in 2 months so I'm trying to find my contract end date, but when I try to view it all I see is a "Service change receipt" which lists three wildly different months for start date and an ambigious "12 months minium term remaining" message at the bottom. How can I find out what the actual end date is?

1 REPLY 1

Carley_S
Forum Team
Forum Team

Hi @TMinfidel 

Welcome to the community forums 

Sorry to hear to hear of your concerns with your package price and not being about to see your contract end date. I can see on the system that you have since spoken with the team today after posting and this all looks to be sorted for you. 
 

Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :). 
 

Here to help 🙂
Virgin Media Forums Agent
Carley