cancel
Showing results for 
Search instead for 
Did you mean: 

Moving out of a shared rental property

aedcce
Joining in

I am a tenant with 2 others, our contract has expired this month and our cost is nearly doubling. I am in the process of buying a flat and will move out when that is complete. Am I better off cancelling and getting my housemate to set up a virgin account with their details? or can I switch our current agreement to them?

3 REPLIES 3

jbrennand
Very Insightful Person
Very Insightful Person

Is the contract in your name?  If so - when you move do you want to continue with VM in your new property?


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Adduxi
Very Insightful Person
Very Insightful Person

If you cancel and your housemate gets VM, they will be a "new" customer and get the best deals going.

When you finally get your flat and move in, if 90 days have passed you will also be a "new" customer and get the same good deals.   Just read the Forums here, no one IMHO, ever gets deals as good as "new" customers when on with retentions to re-negotiate. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Ashleigh_C
Forum Team
Forum Team

Hi there @aedcce 

Thank you so much for your post and welcome to the community forums, it's great to have you here/

Thank you again for taking the time to post and thank you to our community team for their help and assistance here so far. 

While we cannot do a transfer of responsibility of your deal over to your flatmates name you do have some other options. If Virgin is available at your new place, you can agree a new deal for now and then carry this across to your new place, or you can cancel as you are out of contract and your flat mate can agree a new deal in their name. Be aware we just need 30 days notice for a cancellation so if you do decide to cancel you would need to give the relevant 30 days notice before moving out to the new provider.