Moving external

[Kirstie2]

Hi, 

I need to arrange for my external cable and box to be moved due to some building work. I’ve tried customer service and chat and have gone round in circles getting nowhere. Can anyone advise how to get this sorted please? 

Kirstie. 

[Beth_G]

Hi Kirstie,

Thanks for your post, welcome to the Community Forums.

Sorry to hear you've been struggling to get some help with this. We can book in a relocation visit for you. There would be a one-off charge for £25 for this visit. If you're okay with that, I've dropped you a private message so I can take your details and book this in for you.

Thanks