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Moving box to another room

Joining in

I am moving my box and router to another room downstairs. The other room has an ntl wall socket which we used about 6 years ago when we had it in there before.

Question is a) will the ntl socket still work and b) does a technician need to come out and re - activate the socket or do I simply re connect it myself? Thanks 


Forum Team
Forum Team

Hi there @VWHEROICS 

Thank you so much for your post and welcome to the community forums, its great to have you here. 

We would need an engineer to come and relocate this for you, they can check the connection and if needed provide a new one in the desired location instead. There is a £25 charge for this but we would be happy to arrange the appointment for you here. Just let us know and we will pop you a private message to arrange.