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Missing confirmation email

mhiggins2
Joining in

I never received a confirmation email after ordering broadband. I therefore don’t have an account number or area reference and so can’t set up an account. I have installed and activated my broadband but because I don’t have an account I can’t manage it. Any help would be appreciated thank you 

1 REPLY 1

Tom_W1
Forum Team
Forum Team

Hi @mhiggins2 thanks for your post although we're sorry to hear of your concerns raised.

Please expect a PM from me to arrive shortly so I can look into this for you, kindly respond when you can!
Many thanks

Tom_W