Misleading equipment return information
When cancelling my service via online chat, I received misleading information from a standardised response about returning equipment. Being autistic, I find it very difficult to manage ambiguity. The...
Forum Discussion
Not all equipment needs returning to VM, for example the older tivo boxes.
The following page should be helpful as it lists/shows which equipment needs returning and also provides recycling information..
/virginmedia.com/help/return-or-recycle-equipment