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MY CONTRACT GOT CANCELLED AFTER A MONTH

Gr3mlin
Joining in

3 weeks ago - last edited 3 weeks ago

EDIT: ON THE PHONE NOW SORTING IT. 

I applied for the Volt broadband bundle as they gave me a solid deal which would last 18 months! It has been one month and I'm already being charged £200+ when the discount price was £26.50. 

Obviously as we all know it's pretty impossible to talk to a human so this is my only option as I can't get through to anybody!! However I keep getting sent texts about an overdue bill that I clearly cannot and shouldn't be paying as per the contract I signed

EDIT: ON THE PHONE NOW SORTING IT.

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1 REPLY 1

John_GS
Forum Team
Forum Team

3 weeks ago

Hi @Gr3mlin 

Thanks for posting and welcome to the community.

Sorry to hear of the billing issue.

I'll send you a PM now to assist further.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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