Lost my TNT sports
I was on a volt bundle (maxit after being told on the phone) with everything including BT/TNT sports on an 18 month contract. I had 6 months left and they started sending me renewal offers strange co...
Forum Discussion
Nofugazijake wrote:I have been told on the phone that they cannot put me back onto my old package because it now does not exist even though I was on it up until a few days ago.
All distance sales in the UK come with statutory 14days "change of mind" right of return, this includes VM package changes.
The Maxit TV tier is no longer sold to new customers and has been replaced with Mega (without inclusive TNT Sports) but you can exercise the 14days statutory period and be reverted to Maxit. Then make a considered choice as & when any promotional discounts you previously had, expire.
That’s what I’m hoping to do as I had 5 months left on that contract! Annoyingly they said they could not do it in the phone so now I am waiting to get it done on WhatsApp as advised on the phone. Good to hear you seem to think I will be able to without a problem.