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Internet speeds- never consistent, help

danb87
Joining in

Hi, im looking for some answers on why my speeds are so inconsistent. Im going to use this example. Updating a game on my Pc. 120gb update, nearly 3hr pass and games just hit 74%. (m350) package. I can see the speeds that the download is using while its progressing. ill put some photos below also. But why is this the case. Nothing else in the house is being used. ive got a ring doorbell. all phones/devices ive turned wifi off. And currently no ones streaming or using internet any other way. This seems to be a very common issue for myself, when i first got VM the first 4 weeks was great. updates flying through no issues etc. im adamant once your passed that cooling period of walking away they tweak something. in 18 months ive had 6 engineers visit, everythings been changed. its soil destroying. so id like some advice . When i run the speed tests i see 50/70download speed. But VM tests show its running fine. Please help

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48 REPLIES 48

jb66
Very Insightful Person
Very Insightful Person

Have you considered its the steam server itself that can't provide you with the bandwidth?

 

I don't think this is a VM issue 

Client62
Alessandro Volta

"nothing but [unspecified] issues" - Really ??? The Realspeed results are perfect.

tbh ive not considered anything. 

What i do consider tho, is that someone else on alternative provider locally can do the same downloads on the same platforms in a quarter of the time. Speeds rated similar. surley bandwith, game servers would likely be the same as mine. only difference is the net provider?

Martyn
Superfast

What is more worrying is multiple people think this is steam. -.-

Battle/steam etc seem to download updates in batches/packs, so it will download a big chunk - update the files, download some more - update the files etc this maybe why it goes up and down? check task manager does your drive usage go up a bunch when your download speed goes down at all? in steam its easy to view this as it has a better "viewer" I guess 😛

Also doing any sort of gamingdownloading on wifi would not be as ideal as hard wired.

Connection: Virgin FTTP Gig2 (XGSPON)

Thanks Martyn The 2 gaming rigs in my place ate both hard wired. And on short, ethernet cat6 cables. Downloads are done at different times never simultaneously. i understand the speeds can fluctuate. But the fact its so great, and comparing to someone doing the exact same thing i am round the corner frazzles me. 

jpeg1
Alessandro Volta

What everyone seem to have missed is that your screenshots are showing speed in MB/s. So you need to multiply by 8 to see Mb/s.

There is no problem here. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

I noticed, and I think it's the inconsistency that's the problem.

Adduxi
Very Insightful Person
Very Insightful Person

@danb87 wrote:

<snip> The 2 gaming rigs in my place ate both hard wired. And on short, ethernet cat6 cables.  


Are these "short" cables connected directly into the Hub's switch ports?  I'm assuming you don't use any sort of powerline extenders or similar.

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jpeg1
Alessandro Volta

The first download of 48MB/s shows that his connection is capable of the correct speeds.  If some games are slower to download it seems unlikely that VM is being selective. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

This im aware off, but when your averaging 2/6 even times this by 8 is not very high in terms of speed surely? Just because at specific points it jumps to 40s. i cant use the theory of , well in the 3 hours of down load it hit the 350 speed twice so its acceptable and i should keep quiet. is that how virgin works. As long as at some point during use , i see a 350mb speed. i should keep quiet?