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Incorrect bill amount.

Diggerdoe
Just joined

Hi,

My billing amount is incorrect,

I was paying £33 per month and I have changed my package at the end of the promotional period ended due to the huge increase after 2nd June.

Please help resolve this as I have tried to contact your telephone help line and it does not allow me to actually talk to anyone.

 

Phil

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @Diggerdoe 

Thanks for posting and welcome to the community. Sorry to hear of the billing dispute. I can see you've spoke to the team since your post and got this sorted.

Please let us know if you need further assistance.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill