on 03-06-2024 17:24
Hi,
My billing amount is incorrect,
I was paying £33 per month and I have changed my package at the end of the promotional period ended due to the huge increase after 2nd June.
Please help resolve this as I have tried to contact your telephone help line and it does not allow me to actually talk to anyone.
Phil
on 04-06-2024 09:19
Hi @Diggerdoe
Thanks for posting and welcome to the community. Sorry to hear of the billing dispute. I can see you've spoke to the team since your post and got this sorted.
Please let us know if you need further assistance.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill