a month ago - last edited a month ago by Corey_C
I asked for an Upgrade To Mega TV on 18th October. I have received an acknowledgement and a new contract but nothing has changed. I am still on Mixit TV. How long does it take to make the change?
a month ago
Was this change made online or via phone? And was there a start date on the new contract?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Hi RodCats,
Thanks for posting and welcome to our community 😊
As japitts has mentioned, depending on how you made the order it may take some time.
Pleased let us know more information when you can.
Alex_Rm
