Historic account - no way to pay bill ?

[Chry11]

Hi,

I am having this exact same issue as the original post, could I have some assistance please?

[Chry11]

Hi Alison did you get this sorted? I’m having the exact same issue and getting increasingly frustrated 

[Kain_W]

Hi Chry11,

Thanks for your post and welcome to the community.

So sorry to hear you've been experiencing issues with paying a bill, so we can investigate this further I've dropped you a PM.

The message will appear within the envelope icon.

Regards,

[Kain_W]

Thanks for your coperation over PM Chry11.

We're glad we could assist with this matter.

Don't hesitate to contact us if you require further assistance.

Regards,