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Gig2 Information in my area

PhilLFC85
Tuning in

Ive called Virgin (Cant get a fluent speaking English member of staff), the VM website just keeps saying:

Oops!

Looks like something's gone wrong.

We couldn't find the page you're looking for.

So my question is I have these new Fibre to home boxes in my street been here almost a year now but they have had LIVE sprayed on them for a couple of months, problem is i cant get any information on if this is for gig2 or when its available or if its active now, i called customer service and the lady (mentioned at the start said vm do not offer gig2 and it doesnt exist.

Can anyone shed any light on this please??

5 REPLIES 5

Nathan_B
Forum Team
Forum Team

Hi there @PhilLFC85 👋 Welcome back to our forum and thanks for your post 😊

Sorry to see that you've not had any news regarding 2GB in your area. At this current time it is only available in a few areas. Once we have updates on when this is available in other areas we'll be sure to update our website.

More information can be found via this forum thread.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


PhilLFC85
Tuning in

Thanks Nathan,

Can you confirm what areas it is available? My area reference is 01

At this current time this is being rolled out in Belfast, Cardiff, London and Glasgow.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


Any idea what parts of Cardiff, we are area? as can't find anything about the roll out in Cardiff

Try https://one.network/ 

Loads of work around me. 

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).