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Extend cancellation date

Telbert
On our wavelength

Hey, 

I am due to be disconnected Wednesday 25th of April, am I able to pay another payment and extend for another month please?

Kind regards 

2 REPLIES 2

David_Bn
Forum Team
Forum Team

Thanks for reaching out to us @Telbert, and welcome back to our Community Forums!

We would be able to reschedule a cancellation date you have agreed with Virgin Media, but would not be in a position to take any manual payments from you for the services.

Feel free to check out the envelope in the top right hand corner for a private message from me and we can look into this together

Thanks,

David_Bn

David_Bn
Forum Team
Forum Team

Thanks for coming back to me via our private messaging function @Telbert, and I'm pleased to have got this sorted for you today.

Do feel free to return to our Community Forums if you have any further questions or concerns in relation to the services we're currently providing you.

Thanks,

David_Bn