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Beckyart79's avatar
Beckyart79
Joining in
2 years ago
Solved

Early termination Fee - new contract less than 14 days

Hello  really disappointed with Virgin Media.  I called up today to cancel my new contract made on the 11th April as I’d found a much cheaper deal elsewhere. I was told however if I cancelled my new...
  • Ernie_C's avatar
    Ernie_C
    2 years ago

    It sounds to me that the OP’s previous contract was still within the period when early disconnection fees are required to cancel early.

    Asking for a new contract which you cancel within its cooling off period is not a way of getting out of contractual requirements.