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Dont want tv package

Pamela123
Just joined

I changed my package to broadband and phone only. But virgin se t out a TV package that I do not want. How do I go about sending the tv package back.

1 REPLY 1

Robert_P
Forum Team
Forum Team

Hello Pamela123

 

Sorry to hear of the issues regarding the recent change and problems with your package, we appreciate you taking the time to raise this via the forums. Welcome to the community.

 

We're unable to assist with package related issues via the forums, but you do have a 14 cooling off period to revert any changes. If you can give the team a call on 150 from a Virgin Media landline or 0345 454 1111 option 1, option 4 then option 4 this will get you through to the contracts team who will be able to look into this further for you. 

 

Rob