cancel
Showing results for 
Search instead for 
Did you mean: 

Does anyone know how to access VM live chaT

nicolco1
Joining in

Does anyone know how to access VM live chat 

1 REPLY 1

newapollo
Very Insightful Person
Very Insightful Person

If you advise what your exact issue is then you may receive help via the forums.

It's bank holiday weekend so the live chat may be not accessable just now as phone calls take priority, although I've just clicked on the link < here >  ahd the messenger chat is working. .It can take up to 6 hours for ma response as again phone calls take priority. It's also the same if you contact VM via WhatsApp on 0730 532 7112

There is often a live chat messenger window showing in /my-virgin-media when clicking on the upgrade link.

You can also text VM on 0753 305 1809 if you don't want to use the phone service ( 150 from your VM phone (free call), or 0345 454 1111 from any other phone ).

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali