Thanks Zach, hopefully everything goes through smoothly. Yesterday I had confirmation of the new deal & contract via email & the price etc which was as agreed. I was also told, dispatch & courier permitting the new hub 5 should be with us tomorrow, Sat 18th. However I'm still yet to see both the account itself online changed (from 350mb to 1130mb) or the first month added manually as account credit as offered.
I guess these things can take a little time unless it needs to wait until the hub 5 is physically connected?, but sure I read that the current hub 3 supports up to 500mb yet no change to suggest they have updated the account yet.
