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jainatadi's avatar
jainatadi
Joining in
2 years ago
Solved

Credit File Amendments - Please Help!

Hi - My account number is [MOD EDIT: Removed]. I had expected Referral bonus to be credited to my account by November 2023 which was delayed by Virgin and that caused a missed payment for November an...
  • Steven_L's avatar
    Steven_L
    2 years ago

    Hi jainatadi,

    We will try to get this looked into quicker and see if the team can prioritise this and get back to you as soon as we can.

    Kind Regards,

    Steven_L

Steven_L's avatar
Steven_L
Icon for Forum Team rankForum Team
2 years ago

Hi jainatadi,

We will try to get this looked into quicker and see if the team can prioritise this and get back to you as soon as we can.

Kind Regards,

Steven_L

  • jainatadi's avatar
    jainatadi
    Joining in
    2 years ago

    Thanks @Steven_L - I will wait for an update

    • jainatadi's avatar
      jainatadi
      Joining in
      2 years ago

      Hi Steven - I have received a final reminder form the bank today, do you have any word for the team please? 

      • Sabrina_B's avatar
        Sabrina_B
        Icon for Forum Team rankForum Team
        2 years ago

        Hi Adhaar. 

        We have been updated and advised that it shall be removed and can take up to 14 days for this to be completed.