Solved
Cooling Off Period Issue
Hi, first post. I know there's probably a few posts on this subject but one that are specifically what I need. I signed up with VM Broadband on the 7th Sept, but due to some recent building and elec...
This gets mentioned quite regularly on here. Your 14 day cooling off period does not start until your service is activated because you cannot evaluate a service if you cannot use it. Are you waiting for a VM tech visit?
You do not need to give 30 days notice to cancel in a cooling off period.
Refer to section M in the T&Cs
You may get some help from the VM forum team on here when they reply, usually within a few days, or they may pass you back to the phones again.
