Contract terminated

[Chopper48]

My contract is now terminated & I have received an email about returning equipment.  I have a Hub3 and Arris set top box to return but the email also mentions a Cisco box which I’ve never held. How do I make sure that I’m not charged for equipment I don’t have?

[Daniel_Et]

Hi @Chopper48, thank you for your post.

We're sorry to hear you're leaving us 😔

In order to provide the necessary assurances on this matter, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel