Forum Discussion

Robspencer18VM's avatar
Robspencer18VM
Joining in
1 year ago

Contract sent to old email address

I have just renewed my contract, but although my email is correct for my sign in and I receive notifications and bills etc on the correct email, it said my new contract has been sent to an old email address I no longer have access to.

How can this be updated?

Thanks

1 Reply

  • Sabrina_B's avatar
    Sabrina_B
    Forum Team (Retired)
    1 year ago

    Hi Robspencer18VM 👋.

    Thanks for reaching out to us and welcome to the Community Forums. Sorry to hear your contract has been sent to an old email address. We can send you a copy of your contract to your new email address, to do this we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

     

    Thanks.

     

    Sabrina