Charged for entering my Pin

There are a block of adult channels and you have to initially enter your pin number to see what the channel is all about. There are two types of channel, 1) Will say something like "Congratulations youve got free access to 05:30hrs" and you have to re enter your pin to get access. 2) After entering your pin to see what the channels all about, you are faced with a home screen of that channel stating what it will cost youi to view, eg £6.99. Now at that point I have always exited that channel as I have no intention of paying for that service. But it seems that during my "Window Shopping" seeing what channels are free eg to 05:30hrs, simply seeing the channels pricing is enough to be charged £6.99 and I have been charged well over a £100 and have had no access whatsoever, except on the "Free" channels which could be randomised as to when they offer that free period of time.

If Virgin Media were to look at the logs of me viewing the pricing of these channels they would see that I did not proceed past the payment advertising screen. In every case I Exited that channel. Clearly there is an issue there and I'm not the only one to have experienced it.

If neccessary I will take this to the ombusman as I feel this is unacceptable, as you'll find buying a film or tv series from Amazon or other Film companies that the purchase mechanism is clear, with even a final confirmation for payment.

Here are just a couple of links to posts where other Virgin Media customers have suffered a similar if not the same thing.