on 13-10-2024 09:07
While flicking around previews last night I was charged £6.95 for an adult movie I didn't want or watch. There should be a confirm purchase option in this case like other choices do. Hopefully Virgin will be able to see it is unwatched as I'd either like a refund or a number I can phone on Monday to talk to someone about this error.
13-10-2024 20:12 - edited 13-10-2024 20:43
It is not a hint. More likely the trouble and strife has spotted the charge.
Would you enter your Payment Card PIN at the supermarket and have any illusion that you will not be billed !
on 14-10-2024 08:22
Thanks for coming back to us Michaeltorrance. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
on 14-10-2024 14:12
I mean mistakes do happen, I work in operating theatres and it's fascinating how many blokes happen to just sit on their wife's toys or are hoovering naked and accidentally get their bits suck.