Changing password problem

[jacquildavies]

Hi

i am trying to change my main VM password but keep getting an error message saying I can’t use that password even though it shows it is a strong one. It offers a strong password but even with this, it says the same! 

I hope someone can help me out!

Thanks

Jacqui

[Akua_A]

Hi @jacquildavies 

Welcome back to our community forums and sorry to hear you are having issues when trying to reset your VM password. We can understand the inconvenience caused. To best look into this, I have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. I'll be in touch soon.

Thanks,