Changing My Non-Virgin Mobile phone Number in my Account

[PNAV99]

I logged on to my Virgin Media Account as I wished to report a change in my mobile phone number as I have bought a new mobile phone - the phone is not a Virgin Media Phone.

I could not find where the current mobile number is stored (Again not Virgin Media)

The only place in Account Settings where I could find a number was in ‘Marketing and Contact Preferences’.

However there, the Contact Number is my Virgin Landline Number, which I do not want to touch.

My current mobile number must be on record, as I occasionally receive marketing texts from Virgin Media on that mobile number.

I am keeping my old phone as backup.

Any help would be much appreciated.

[Alex_RM]

Hi PNAV99,

Thanks for posting and sorry you've not been able to update your contact information.

So I can help, I've popped you over a private message.

Alex_Rm