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Change my Virgin Media package?

Laimonas
Just joined

on ‎31-05-2024 09:50

How to change my Virgin Media package?

 

 

[MOD EDIT: Subject title changed for clarity]

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎31-05-2024 11:30

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Although I do not think VM staff members on the board can do contract changes.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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David_Bn
Forum Team
Forum Team

on ‎31-05-2024 13:57

Thanks for reaching out to us @Laimonas, and a very warm welcome to you!

Can you please confirm if you've been able to speak to our team on 0345 454 1111 or 150 from a Virgin Media landline to discuss the package change?

If so, can you please confirm how the call went and if what has been advised has been honoured?

Thanks,

David_Bn

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