My disconnection date is 19th September my mum has the same last name and we live in same address can she start a new contract so it starts after mine ends or will she have to wait certain amount of time after?
So can my mum take an offer now or would she have to wait until my disconnection day?
Hi Wayne1990,
Thank you for your post. We're sorry to hear you're looking to disconnect.
With regards to a new account being made after the disconnection.
A new customer would be free to request a new contract at the address but you would need to wait at least 90 days before being able to take out a new contract.
^Martin
so went into 02 today and the person I spoke to said he can start a new contract in my mums name for the day after my disconnection day so i am a bit confused?
Hi Wayne,
If you wanted to take a new contract in your name then it would be a 30 days wait after cancelation however for you to take it in your mums name then they can process this the next day however there may still be a wait for the installation.
Regards
Paul.
