Change account after separation

[MsJ10]

If this chat is still open for comment - can you please also send me some information on this?  I am in a similar position and speaking with the agents isn't helping?  I work from home and have a daughter taking GCSE's so cannot be without internet for a month? - thanks. 

[Ashleigh_C]

Hi there @MsJ10 

Thank you so much for post and welcome to the communtiy forums, it's great to haev you here. 

I am so sorry to hear that you are facing a similar issue, and we have split this post so that we can handle this individually with you. 

Can I ask what you would like to do with the account and I would be more than happy to advise further?