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Change account after separation

Just joined

If this chat is still open for comment - can you please also send me some information on this?  I am in a similar position and speaking with the agents isn't helping?  I work from home and have a daughter taking GCSE's so cannot be without internet for a month? - thanks. 


Forum Team
Forum Team

Hi there @MsJ10 

Thank you so much for post and welcome to the communtiy forums, it's great to haev you here. 

I am so sorry to hear that you are facing a similar issue, and we have split this post so that we can handle this individually with you. 

Can I ask what you would like to do with the account and I would be more than happy to advise further?