on 28-02-2024 21:30
Hello there.
I wonder if it would be possible to change the date on which payment is taken from my account?
I can't see to find an option, can someone help?
28-02-2024 21:37 - edited 28-02-2024 21:39
on 28-02-2024 21:40
Yes, but you can’t have an outstanding bill when you do so.
Try this link:
https://www.virginmedia.com/support/help/billing-and-payment/my-virgin-media/direct-debit/amend
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on 29-02-2024 09:14
Hey Oldfool, thank you for reaching out and a warm welcome to the community.
This can of course be done but we can't change this if this your first bill this would need to be paid first.
We can't also change this if there is an outstanding bill.
Matt - Forum Team
New around here?