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Change Payment Date?

Oldfool
Joining in

Hello there.

I wonder if it would be possible to change the date on which payment is taken from my account? 

I can't see to find an option, can someone help?

3 REPLIES 3

carl_pearce
Community elder

Ernie_C
Very Insightful Person
Very Insightful Person

Yes, but you can’t have an outstanding bill when you do so.

Try this link:

https://www.virginmedia.com/support/help/billing-and-payment/my-virgin-media/direct-debit/amend

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Matthew_ML
Forum Team
Forum Team

Hey Oldfool, thank you for reaching out and a warm welcome to the community.

This can of course be done but we can't change this if this your first bill this would need to be paid first.

We can't also change this if there is an outstanding bill.

Matt - Forum Team


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