Cancelling Virgin

[littleollie]

I'm in the process of moving home. I've started the cancellation process but I need to speak to someone. 

What would be the best actual real life phone number to call?? 

Thank you 👏🏼👏🏼

[goslow]

Call 150 from a Virgin Media landline (free) or 0345 454 1111 from any other phone (call costs may apply)

[littleollie]

Thanks for that. 

I have ADHD so all the different options confuse me, I lose track of what I'm doing, get frustrated, then end up hanging up. 

Anyone with ADHD on here will agree. 

Is there a direct number or can someone call me?

Thanks

[goslow]

Those are the only phone options I am aware of.

You can try WhatsApp as per info here

https://community.virginmedia.com/t5/Managing-Your-Account-Cable/moving-home/m-p/5538209#M262686

There is also a 'message us' option on some pages such as

https://www.virginmedia.com/help/moving-home

on the RHS but that seems to come and go depending on availability.

Unfortunately, all contact methods for VM are as slow and poor as each other.