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bluemoon22's avatar
bluemoon22
Tuning in
2 years ago
Solved

Cancellation Fee calculation

I am thinking of leaving VM for City Fibre Internet plus FreeView TV. This is mostly to save money but they also offer a pure fibre service which we cannot get from VM without upgrading and paying ev...
  • goslow's avatar
    goslow
    2 years ago

    I am not aware of any tables which show standard pricing that I have seen on here. The linked PDF is all I have seen to estimate EDF. Your pasted text seems to be taken from

    https://www.virginmedia.com/legal/fibre-optic-services-terms-conditions/early-disconnection-fees

    Ref an EDF cap, from the link above

    If your current contract with us started prior to 4th April 2023, any Early Disconnection Fee will be capped at £288 (includes VAT). If you are a new or recontracting customer on or after 4 April 2023, this cap does not apply.

goslow's avatar
goslow
Alessandro Volta
2 years ago

I am not aware of any tables which show standard pricing that I have seen on here. The linked PDF is all I have seen to estimate EDF. Your pasted text seems to be taken from

https://www.virginmedia.com/legal/fibre-optic-services-terms-conditions/early-disconnection-fees

Ref an EDF cap, from the link above

If your current contract with us started prior to 4th April 2023, any Early Disconnection Fee will be capped at £288 (includes VAT). If you are a new or recontracting customer on or after 4 April 2023, this cap does not apply.