Can't see new account after house move

[tins]

Hi Guys,

I recently moved house and broadband went live at my new property yesterday. However, when logging in to my account I am unable to see any information relating to the new account. It just shows my old account with £30 credit. Would somebody to able to help?

[Paul_DN]

Hi tins,

Thank you for reaching out to us in our community and welcome back, sorry to see you have been unable to sign into your Online account since moving, I will be more than happy to help, please look out for a white envelope to join a private chat.

Regards

Paul.